Choose what to automate
Session 1
The why: what to automate, and how to choose
Why people automate the wrong thing, and a simple way to choose well: how often it happens, the time it costs, how rule-based it is, and how easy it is to build.
Session 2
Meta registration, together
WhatsApp Business App versus the Business Platform, the stack in plain words, and your Meta verification submitted live, so the approval clock starts.
Between sessions 1 and 3
Discovery week
Each evening for 5 days, send a 15-second voice note naming the task that annoyed you most that day, and talk it through with your team. You arrive at session 3 with one flagship automation chosen.